Pace Analytical

Courier

US-MN-Minneapolis
ID
2017-2013
# of Openings
2
Category
Customer Service/Support

Overview

Provides on-call courier pickups and delivery for customers.  Provides bottle inventory supplies as needed.  This includes periodic checkup (one per week or more often if necessary).

 

Hours: Monday - Saturday, 8 AM - 7 PM

 

Note: This position is expected to last 2 - 3 months

         Looking to hire two temporary positions to rotate the Monday - Saturday shifts.

         Drive time is 10 hours (round trip) from Minnesota to South Dakota.

Responsibilities

  • Driving company vehicle to deliver or pick up samples/bottle orders to customers
  • Responding to customer calls regarding bottle orders, bottle stocking/inventory, bottle drop offs and sample pick-up
  • Developing rapport with customers
  • Working with Client Services to fill out bottle orders, follow through on sample pick-ups or bottle drops that may have come through the Project Managers
  • Providing information regarding projects, bottles, preservatives, DocuNet, etc. to help aid in showing our competence in the environmental field
  • Providing account executives and project managers with critical information about customers
  • Ensuring that maintenance of company vehicles is scheduled and completed
  • Ensuring that company vehicles are kept clean and orderly on the inside
  • Promoting cooperation and teamwork among staff
  • Following Pace policies and Standard Operating Procedures (SOPs)
  • Other duties as assigned

Qualifications

  • High School diploma or equivalent
  • Valid driver’s license and clean motor vehicle record
  • Excellent geographical knowledge of the laboratory service area
  • One year experience as a courier is preferable
  • Ability to read and comprehend simple instructions, short correspondence and memo
  • Ability to write simple correspondence
  • Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization
  • Ability to add and subtract two digit numbers and to multiply and divide with 10’s and 100’s
  • Ability to perform these operations using units of American money and weight measurement, volume, and distance
  • Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions
  • Ability to deal with problems involving a few concrete variables in standardized situations

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