Pace Analytical


# of Openings
Customer Service/Support


The canidate will provides on-call courier pickups and delivery for customers.  They will also provide bottle inventory supplies as needed, this includes periodic checkup (one per week or more often if necessary).


Hours: Monday - Friday , 6:30 AM - 3:30 PM


  • Responding to customer calls regarding bottle orders, bottle stocking/inventory, bottle drop offs and sample pick-up
  • Developing rapport with customers
  • Working with Client Services to fill out bottle orders, follow through on sample pick-ups or bottle drops that may have come through the Project Managers
  • Providing information regarding projects, bottles, preservatives, DocuNet, etc. to help aid in showing our competence in the environmental field
  • Providing account executives and project managers with critical information about customers
  • Ensuring that maintenance of company vehicles is scheduled and completed
  • Ensuring that company vehicles are kept clean and orderly on the inside
  • Promoting cooperation and teamwork among staff
  • Following Pace policies and Standard Operating Procedures (SOPs)
  • Other duties as assigned


  • High School diploma or equivalent
  • Valid driver’s license and clean motor vehicle record
  • Excellent geographical knowledge of the laboratory service area
  • One year experience as a courier is preferable
  • Ability to read and comprehend simple instructions, short correspondence and memo
  • Ability to write simple correspondence
  • Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization


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