Pace Analytical

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Organic Lab Services Manager

Organic Lab Services Manager

ID 
2017-1684
# of Openings 
1
Job Locations 
US-MN-Minneapolis
Category 
Management

More information about this job

Overview

Responsible, with the guidance of the laboratory General Manager (or laboratory Operations Manager or Assistant GM), for laboratory operations of a single discipline, (i.e., Inorganics, Organics, Dioxin, Bio-Assay) within the laboratory, including the production flow of the departments, personnel and staffing, planning, and technical guidance.  Plays a proactive role in defining and creating effective, productive departments.

Responsibilities

  • Developing and implementing day-to-day workload scheduling which results in meeting all lab due dates. Defining and managing to the required capacity of the departments and working with the staff to ensure they understand their roles in helping the departments and the lab meet their objectives.  Instilling a “can-do” production environment relative to meeting due dates and technical requirements, with staff assignments that maximize the time and capabilities of all personnel involved
  • Continually assessing production capacity of departments relative to others in the company and the industry to ensure that the appropriate steps are taken to attain the highest possible level of productivity. Setting production goals for all departments.  Ensuring that department capacity is understood by the rest of the lab operations, as appropriate, to ensure that client expectations are set accurately
  • Working with lab general manager to prepare appropriate budget and staffing plans. Assessing costs and benefits of requested changes in the departments, so that appropriate decisions can be made, based on all available information.  Prioritizing activities within the departments that must be completed to meet personnel and production goals.  Empowering department members to take responsibility to execute parts of a plan, as appropriate.  Providing input to the lab management team, in a proactive manner, on issues that affect the entire lab
  • Providing technical guidance to staff on a daily basis, in order to build their skills and to positively affect production flow. As required within the departments, overseeing the work, ensuring technical accuracy, and providing data review and validation tasks.  Exploring technical options within the department, such as instrumentation or automation
  • Providing needed technical guidance to project management and sales staff. Responding in a timely manner to requests for review of project criteria and raising issues which will help maximize client satisfaction.  Encouraging staff to raise questions in their daily operations, so that their concerns are addressed and so that options to clients can be presented.  Proactively presenting ideas to project management and sales team that will enhance laboratory offerings.  In conjunction with sales and/or project management staff, responding to client requests or concerns
  • Working on complex projects or large client projects requiring constant managing of assigned resources. Focusing primarily on own departments and addressing issues before they become problems
  • Promoting cooperation and teamwork among staff
  • Following Pace policies and Standard Operating Procedures (SOPs)
  • Other duties as assigned

Qualifications

  • Bachelor’s degree (BA/BS) in chemistry or science-related from four-year college or university
  • Seven or more years related experience including three plus years of supervisory experience

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